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  • Customer Support


    Have questions about your order, product details, or returns? Our support team is ready to assist you with quick and reliable help.

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  • Business Inquiries


    For collaborations, wholesale opportunities, or strategic partnerships, connect directly with our business team.

  • Media & Press


    Journalists, bloggers, or media professionals looking for brand insights, interviews, or press materials can reach out here.

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Frequently Asked Questions

How can I track my order?


Once your order is shipped, you’ll receive a tracking link via email and SMS. You can use that link to check the delivery status anytime.

What is your return and exchange policy?


Returns and exchanges are accepted within 7 days of delivery, provided the items are unworn, unused, and in their original packaging.

Do you offer free shipping?


Yes, we offer free standard shipping on all orders above a minimum purchase limit. Details are available at checkout.

Can I cancel my order after placing it?


Orders can be canceled within 24 hours of placing them. After this window, cancellations may not be possible if the order has already been processed.

How do I know which size to order?


You can check our detailed size chart available on each product page to find your perfect fit.

Do you ship internationally?


Yes, we ship internationally. Shipping costs and delivery times may vary depending on the destination country. Full details are available at checkout.

How can I contact customer support directly?


You can reach our support team through the contact form above or email us at [officialsheshoe@gmail.com].